Welcome to the University of Queensland!
If you've just arrived in Australia or are new to Brisbane let this page guide you with any academic, accommodation, transport, employment or health related questions you have.
As your student representative body at UQ we're here to lend a hand whether that be with making new friends, free legal advice, filling your calendar with the latest events or just someone to speak to.
Brisbane is one of the most accessible cities in Australia with reliable transport services and bike paths with access to the University of Queensland’s campuses.
Special bikeway paths are marked across Brisbane. However, if you don’t have your own bicycle The Brisbane City Council also has a public bike share scheme called CityCycle, which is a sustainable mode of transport for anyone over the age of 17. With 24/7 access, bike stations and bikes are available within the inner city regions of Brisbane, including the UQ St Lucia campus.
For more details and subscriptions, refer to citycycle.com.au.
The University of Queensland encourages cycling as an alternative to driving and has bicycle storage rooms, parking stands, showers and bicycle repair stations across the campus. If you’re new to cycling or want to build up your confidence before using it as your main mode of transport UQ Sustainability and Brisbane City Council’s Cycling Brisbane are offering free bicycle workshops to staff and students in 2016.
For more information on UQ’s bike racks, facilities, cycle routes, tips and maps click here.
Translink is the public transport system, consisting of bus, train and ferry services, operating across South East Queensland. Services are provided from the whole of Brisbane all the way to neighbouring cities such as the Gold Coast and the Sunshine Coast.
A Translink goCard is an electronic ticket that is used to travel on TransLink bus, train, ferry, and tram services across South-East Queensland. Fares are deducted automatically after each journey you complete and need to be topped up with money either online or fare machines. As a tertiary student a 50% concession fare is available on all TransLink public transport services. To receive the concession fare you must apply online for the fare to be activated on your go card. To be eligible for the tertiary concession fares you must meet Translink’s eligibility criteria, which you can view here.
Translink Journey Planner
Use Translink’s Journey Planner to find what public transport can take you from your starting point to your destination. Download the app to your phone and save your favourite routes – it will come in handy.
Getting to Campus
The St Lucia campus has two main bus stops and an adjoining ferry service, CityCat:
- • Chancellor’s Place, linking to the Northern Suburbs and the City;
- • The UQ lakes bus stop, with buses linking to the Southern Suburbs and the City and;
- • The CityCat can be reach nearby the UQ Lakes entry
PACE can be accessed from the PA Hospital busway station. Buses from UQ Lakes and the City will take you to the PA Hospital. This campus can also be reached by train to the Dutton Park train station or you can walk from UQ St Lucia (which would take about 25 minutes). View more information.
Herston campus can be reached by bus from the UQ Lakes bus stop. Use the Translink Journey Planner app or website search fields to determine the best route.
Gatton campus can be accessed from the Rosewood train station where passengers are then transported by buses run by Greyhound* to the centre of the Gatton campus. Gatton is also accessible by an inter-campus during semester. To secure your seat on the bus or contact the Intercampus Bus Service click here.
Free Inter-campus buses are available for all UQ students and staff. These buses link St Lucia and Gatton cam-puses. A St Lucia-Long Pocket shuttle is also available for students and staff.
For timetables, maps and full details please refer to this guide.
For more details on transport facilities in University of Queensland, refer to click here.
All campuses have parking however, it is extremely limited between 8am and 2pm and you will be required to pay or present a parking permit. View parking details and fees.
Taxi services are very reliable in Brisbane and these services can get you very safely to and from places. You can call 13 19 24 or 13 32 22 or use the taxi rank on the St Lucia campus. Click here for exact locations.
Brisbane has multiple world-class hospitals and other health care facilities. For a list of all public hospitals and healthcare facilities in Queensland click here.
UQ Health Services
The University of Queensland also provides health services to UQ students and their dependents at St Lucia, Gatton and Ipswich. Services range from general health care and mental health to travel advice and vaccinations including: check-ups, drug and alcohol related issues, immunisation, men's and women's health, referrals, sexual health checks, skin checks, medications, quitting smoking, stress, contraception, pap smears, pregnancy testing and more. For a full list of services and more information on how to book an appointment click here.
UQ has two main clinics for dental services. There is a dentist clinic on the St Lucia campus, UQ Dentist and the UQ Oral Health Centre Patient Clinic. The UQ Oral Health Centre Patient Clinic is located at the Herston campus and provides services to those who hold a concession card or a health care card. Make an enquiry.
All international students are required by the Australian Government to own an Allianz Global Assistance Overseas Student Health Care Card (OSHC) which will cover you for medical treatment while you stay in Australia. The package covers:
- 24-hour emergency assistance, medical advice and emergency ambulance services; and
- Partial coverage for medical services such as GP consultations, pathology and radiology and some prescription medicines.
For more details, click here.
FREE HIV and Syphilis Testing
Student Help On Campus (SHOC) host Queensland Positive People (QPP), a free RAPID HIV and syphilis testing clinic every Thursday 9am – 1pm in SHOC’s St Lucia offices. Open to UQ students and staff including international students, students under the age of 18 or Medicare ineligible students on a drop-in basis the tests are performed by trained community members. The test itself is non-invasive and provides results in 20 minutes or less using a small drop of blood from a finger prick. Those who take advantage of the free service will avoid uncomfortable Q&A’s and can be assured that neither QPP or SHOC will keep clinical files documenting sexual behavior nor injecting practices or records of appointments.
RAPID testing operates on a drop-in basis between 9pm – 1pm. Visit the SHOC offices.
Gender & Sexuality Counselling
SHOC prides itself on providing confidential, professional and safe spaces for all students. Their confidential Gender & Sexuality service provides the space and opportunity to talk to someone who is a specialist gender and sexuality counsellor. Possible topics that can be talked about with a Gender & Sexuality Counsellor include:
- Learning more about your own gender, sexuality or relationship desires
- Becoming more confident with your own gender, sexuality or relationship desires
- Finding a balance with religion, culture and your own gender and/or sexuality
- Preparing for and coming out to friends, family and acquaintances
- Making new connections on campus and in the greater community
- Looking to start dating, and/or being sexually active as a queer person
- Strategies to manage homophobia, biphobia and transphobia
- Feelings of discrimination in life or at university based off your gender, sexuality or relationship
- Taking care of and maintaining your wellbeing as a queer student
You are also welcome to talk about matters regarding your mental and/or physical health as well, though, you may be referred to another professional for additional care and support.
Free condoms are available on Level 4 of the Union Building in the Union Complex.
Safety in Brisbane
Brisbane is a very safe and community-friendly city. However, like anywhere individuals must take their personal safety seriously. For tips and services provided by Brisbane City Council please visit this page.
The University of Queensland has a UniSafe program to keep UQ students, staff and visitors feel safe and protected across all campuses at UQ. This program includes:
- Services at UQ St Lucia and Gatton campuses, where students can be accompanied to public transport or parking areas past sunset (during darkness).
- Recommendations for pedestrian paths during night time. Full details.
- Safety bus services at UQ St Lucia run Monday to Friday after 6pm. This bus service links to main buildings, colleges, carparks and public transport stops.
UQ Safe Zone is a free, user-friendly mobile app (for Android and Apple devices) that connects staff and students directly with UQ security officers or emergency services for any first aid or emergency situations on UQ campuses and sites. In case of any emergency, activating the app’s “help” feature will alert UQ Security to your name, phone number and location, enabling help to be sent.
For more information or to download the free app click here.
If English is not your first language, don't feel nervous! UQ has many options to help you.
Choose a 5 or 10 week full time English course with 20 hours of face-to-face classes on the campus every week.
The Bridging English Program (BEP) is a 10 or 20 week English pathway program for students who meet all the academic entry requirements for their chosen UQ program.
English for Academic Purposes (EAP) teaches academic English and gives students skills in formal writing, reading and speaking.
English for Academic Communication (EAC) is a part time English academic course that helps UQ students to improve their English skills while studying their program.
English Conversation Club is a free support service for international student family members, and other international professors and staff. This informal course is held 3 time per week.
If you were a UQ student and have graduated, you can apply for a half price IELTS test (Interna-tional English Language Testing System Test).
This course is for students who want to take the IELTS test and need help with what to expect.
This program can be customised for the group’s specific needs and can be tailored to university, institutional, government, corporate and community clients. It is 3-4 weeks duration with training and guest lectures.
Pre-Semester Preparation Programs
The Getting Started session is a compulsory session for new students. It will help you to smoothly transition to campus life.
2. Jump Start Courses
The Jump Start Academic Preparation Program (JSAPP) incorporates academic writing, study, research, speaking and exam skills and also involves social activities designed to help you meet new people and get to know the campus. It is run by Student Services and is held at the beginning of every semester. View the program.
help on Campus
Brought to you by UQU, SHOC (Student Help On Campus) is a free, independent, short term support service for all UQ students. SHOC's qualified professionals are here to provide you with assistance on matters relating to Education & Equity, Employment, Gender & Sexuality, Legal, student Migration, and Welfare. Visit their homepage for free resources or to book an appointment online.
Student Services run a range of workshops to help student with research skills, speaking skills, studying techniques as well as approaches to completing assignments and preparing for exams.
Each faculty has its own academic advisors. If you have any question about your course selection, your academic plan or progress it's recommended that you make an appointment with your advisor. To find your advisor follow this link and click on your faculty for more information.
Academic Integrity Tutorial
This is an online tutorial to help you improve upon your academic performance and make sure that you complete assessment tasks to adhere to a high ethical standard. It will teach you how to reference and source information and thus avoiding behaviour that could lead to plagiarism. Learn more about the tutorial.
Accommodation Information Sessions
Each month during semester there is an accommodation information session you can attend. These sessions discuss how to apply for rentals, what to consider when you're looking for one, your rights and responsibilities as a tenant as well as how to have a successful share house experience. Find the next session.
Guide To Renting
UQ free guide will help you to settle into Brisbane life with information on services that will assist you to find a home that's right for you. The guide is perfect if you're new to renting in Queensland. View the guide.
UQ Rentals is a service where students can browse available accommodation online by the type of accommodation, location and price. Start a search.
UQ Accomodation Suburb Guide
UQ has put together a handy guide for each suburb in Brisbane including places to go, things to do, the location of shops, basic rental prices and rough travel times to and from UQ. View the guide.
Accommodation Guide Websites
Study Brisbane have compiled 22 of the best websites to help you out with student accommodation from student only apartments to real estate websites if you're on the lookout for a rental. View the list.
Student Help On Campus' (SHOC) in-house solicitor is here to help you with free legal advice if you are experiencing trouble with your current landlord or real estate agent. Book an appointment online.
Brought to you by UQU, Student Help On Campus' (SHOC) employment advocates can assist you with your search for casual and part-time employment by providing feedback on your resume as well as teaching you valuable interview skills, how to search for a job and educating you on your rights as an employee working in Australia.
SHOC understand that it’s not easy to study in a new country. They are also aware of the pressure international students face to support themselves financially while at university. As an international student the free templates, resources and videos on the SHOC employment page are a great starting point before making an appointment. Visit SHOC Employment.
Tax File Number
Do you have a Tax File Number (TFN)?
To work in Australia you need a work visa and aTFN. Your employer will use this number to withhold taxes from your wage and send it to the tax office. You can view the TFN application options on the Australian Taxation Office website www.ato.gov.au.
Online Job Search Guide
After updating your resume and cover letter with SHOC and applying for a Tax File Number it's time to start the job search! This article includes a list of job search sites to get you started. Please note: The websites on this page are a starting point for your job search. SHOC does not act as a recruiter on behalf of any positions listed on these websites. View the article.