Information and Updates
Information and Updates

UQU's Response to COVID-19

We understand that the current situation may be causing you stress and anxiety. We want to assure you that our top priority remains your welfare. UQU elected students and managers are developing ways in which many of the UQ Union services can be delivered remotely or online to students. Check our website and social media for updates. UQU is following the guidelines of the Federal and State Government health authorities and we will update you regularly as new information becomes available. Our Student Advocacy & Support Services remain available.

The University of Queensland Union is the peak representative body for students at UQ. Our mission has remained unchanged since 1911: to support and advocate for students throughout the challenges of University, whatever they may be.

Latest Updates

29 March 2021: 3 Day Lockdown from 5pm

UQ Union’s office will be closed but you can still get in touch via phone or email.Student Advocacy & Support will operate via online appointments only.All UQU Outlets will be closed from 3pm today.Morning Marmalade and Kampus Kitchen will not be held until the 12th of April.Rapid STI testing  and Justice of the Peace services will not be held this week.
A crisis payment of up to $500 a week for up to four (4) weeks ($2000 maximum), is now available to Queenslanders who are homeless, or at imminent risk of becoming homeless and have exhausted these options: 
  • are renting a property currently or will shortly move into a new tenancy;
  • have lost their job and have applied to Centrelink for the COVID-19 income support;
  • are waiting for their application with Centrelink to be approved; and
  • have evidence negotiating a payment approach with their lessor/landlord directly, or via their property manager, as well as evidence of conciliation with the Residential Tenancies Authority but cannot reach agreement.
More information and eligibility is available online from the Residential Tenancies Authority, or by calling 1800 497 161.If you have legal questions around residential tenancy issues you can book a legal appointment or if you are currently at risk of becoming homeless you can book a welfare appointment with Student Advocacy & Support.
In the interest of complying with the Federal Government’s request and maintaining the health and safety of our staff, UQ Union has made the hard decision to temporarily close all of our retail outlets. This applies to: 
  • On A Roll Bakery
  • Pizza Caffe
  • Lolly Shop
  • Pantry Sixty Three
  • Darwin’s
  • Main Course
  • Secondhand Texts & Stationery
  • Lawes Club
For any Clubs & Societies enquiries, please email or telephone 0415 104 976Operating hours: Monday – Friday, 8am to 4pm
While on-campus classes are suspended, Rapid Testing will not be available.
Last Wednesday evening (25 March), UQ Staff received an email from UQ’s Vice-Chancellor and President, Professor Peter Høj AC supporting the Federal Government’s request for each of us ‘to do our bit’ and make the necessary adjustments in our day-to-day lives. In particular, they have asked that we stay at home, and whenever possible to work from home.
The University of Queensland Union (UQU) wishes to brief its staff, students, stakeholders and the entire student community at the University of Queensland about our response to COVID-19 and how it may impact the student experience.Our highest concern at this time is the wellbeing of the entire University community. That includes our members, staff and all students. Regardless of whether and when the University authorises any shutdown, it is clear that the potential spread of COVID-19 will significantly impact the UQU’s normal operations.
For information and updates from UQ, please visit their dedicated coronavirus page.

Supporting U

We’re here for you  Student Advocacy and Support services are still available! 

SAS is our free, independent, short term support service for all UQ students. We can provide you with assistance on matters relating to the following services: Academic, Welfare & Wellbeing, Legal, Visa and Job Preparation.

You can access appointments with our SAS team by phone and Skype.

Operating hours: Monday – Friday, 8am to 4pm

Click here to book an appointment